Overview

Even with comprehensive coverage from your medical plan, you will still have some out-of-pocket expenses if you get critically ill or are seriously injured. While it doesn’t replace your medical coverage, supplemental insurance offers additional protection to help you pay expenses not covered by your plan.

Accident Insurance

This coverage is designed to help protect you from unexpected financial stress if you or a covered family member has an accident. The coverage supplements your medical plan by providing cash benefits. You can use this money to help pay for medical expenses not paid by your medical plan (such as your deductible or coinsurance) or for anything else (such as everyday living expenses).

Based on your plan, you receive a cash benefit up to a specific amount for:

  • Accidental death
  • Ambulance
  • Dislocation or fracture
  • Dismemberment, Loss & Paralysis
  • Emergency Care
  • Initial hospital confinement
  • Intensive care

The actual benefit amounts depend on the type of injury(ies) you have and the medical services you need.

Learn more

Learn more about Accident Insurance at MetLife. You can also review the 2020 MetLife Accident Benefit Summary.

Critical Illness Insurance

MetLife Critical Illness insurance helps protect you from the financial impact of certain illnesses. Depending on the level of benefit you choose, the plan will provide you with a lump-sum payment of either $10,000, $20,000, $30,000 or $50,000 in the event you or your covered dependent experiences one of the covered medical conditions.

Conditions include:

  • Alzheimer’s Disease
  • Cancer
  • Heart Attack
  • Kidney Failure
  • Organ Transplant
  • Stroke
  • Partial benefit available for 22 other conditions

You can also elect coverage for your dependents in the amount of 100% of the employee benefit election. A Recurrence Benefit is available if an illness/condition returns.

You may use your benefit payment as you see fit, including copays, deductibles, Out-of-Network treatment, childcare, mortgage and other costs not covered by other types of insurance.

Keep in mind:

  • Critical illness insurance helps to supplement your regular medical insurance; it does not replace it.
  • If you sign up for critical illness insurance during your initial enrollment period, you will not be required to provide evidence of your good health.
  • You are also eligible for an annual health screening benefit of $50.
Learn more

Learn more about Critical Illness Insurance at MetLife. You can also review the 2020 MetLife Critical Illness Benefit Summary.

Travel Assistance Program

Informatica’s Travel Assistance and Insurance Program provides company-paid coverage for all employees and their accompanying dependents (spouse/partner and dependent children up to age 26) when they travel outside of their home country for both business and personal leisure travel. The program includes a combination of the following elements:

  • International SOS: 24/7 access to medical and security assistance services
  • Cigna Global Medical Benefits Abroad: Out-of-country medical insurance
  • Business Travel Accident: Accidental Death & Dismemberment insurance and medical evacuation/repatriation

For more information, visit the Travel Assistance and Insurance Program website.

International SOS

International SOS is a 24/7 global travel assistance resource that can provide country-specific information, visa and vaccine requirements, security advisories, coordination of medical and security evacuation, translation services, lost document advice, and assistance and other emergency services. Book your travel using Informatica’s corporate travel agent so that you can receive pre-trip advisories and could be contacted in the event of emergencies like natural disasters, political unrest, and disease outbreaks.

Access Medical Care

Cigna Global Medical Benefits Abroad provides coverage for accidents and illness that occur during both business and leisure travel outside an employee’s country of residence up to a maximum benefit of USD $350,000 on the Cigna Global Medical Benefits Abroad policy (MBA). Dependents are also covered when traveling with you. For urgent or emergency care, call International SOS to find a Cigna provider. Contact International SOS prior to accessing emergency care to avoid having to pay out-of-pocket costs at the time of service. If you require emergency evacuation due to injury or illness, the plan will pay evacuation expenses.

Contact Information

For more information, visit International SOS. Global phone numbers are listed on the website and via the smartphone app.

Call Cigna Global Medical Benefits Abroad for existing claims:

Medical Coverage for Dependents Traveling Internationally Without You

If your dependents are traveling abroad without you and they are enrolled in medical plan coverage through Informatica’s benefits, the applicable medical plan will extend coverage for travel as follows.

Aetna Medical Plan Coverage

Emergencies don’t wait for the right time or place. If your enrolled dependents are traveling outside the country, without you, they have access to emergency and urgent care benefits through Aetna. Through Aetna Travel:

  • Emergencies are covered worldwide if the service is medically necessary.
  • Your dependent must need instant care because of sudden illness, injury or condition.

If your dependent seeks care, they should provide an itemized receipt and contact information to Aetna.

Call the Aetna National Medical Excellence Program if outside the US at (215) 775-6445 or if inside the US at (877) 212-8811.

For more information, see the Aetna Travel Flyer.

Kaiser Medical Plan Coverage

Your dependent should call the Kaiser Away from Home Travel Line at (951) 268-3900 for assistance or visit Kaiser. If your dependent seeks care, they should provide an itemized receipt and contact information to Kaiser.